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The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests.
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